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Home > Services > Booking & Payment Integration
Digital & Web Services — London

Booking & Payment Integration

Online booking with slot control, time-zone handling, confirmations, reminders and payment steps, built so customers can book in minutes. No double-bookings. No card numbers stored on our systems.

Discuss Your Booking System What We Build

System features

  • 📅 Slot generation, holds and no double-booking
  • 🌍 Dual time-zone display for customer and provider
  • 📋 Patient or customer forms with consent
  • ✅ Confirmation pages with add-to-calendar
  • 📧 Email reminders (configurable timing)
  • 💳 Manual payment mode + gateway-ready interface
  • 🗂️ Admin dashboard — bookings, attendance, CSV export

Who This Service Is For

This service supports any organisation that takes appointments, classes, consultations or events and wants customers to book online without calling or emailing.

  • Healthcare and wellness providers taking patient appointments
  • Professional services firms scheduling paid consultations
  • Training providers running classes with fixed capacity
  • Any business that currently takes bookings by phone or email and wants to automate this

What We Build

  • 📅 Slot calendar: configurable hours, capacity and hold logic
  • 🌍 Time zones: dual display — customer's local time and provider's time
  • 📋 Booking form: custom fields, consent checkboxes, file upload
  • ✅ Confirmation: page and email with add-to-calendar links
  • 📧 Reminders: configurable email reminders before the appointment
  • 💳 Payments: manual mode (bank transfer + receipt upload) with gateway-ready interface
  • 🔒 Security: no card numbers stored; role-based admin access
  • 🗂️ Admin: bookings dashboard, attendance tracking, CSV export

How It Works

  1. Discovery: We learn about your booking flow, slot structure, time zones, form fields, consent requirements and payment approach.
  2. Design: We produce the booking flow as a prototype for your approval before building.
  3. Build on test site: We build the agreed flow on a staging environment including slot logic, forms, confirmation and admin dashboard.
  4. QA on real devices: We test the full booking flow on mobile and desktop, including double-booking prevention and reminder emails.
  5. Launch and hand-over: We go live and hand over admin credentials, role setup and a short operations guide.

Security note

No card numbers are stored on our systems at any point. The payment interface is provider-agnostic — card and wallet gateways can be added later as a configuration change. Role-based access controls limit which staff can view or modify bookings.

What You Get

  • ✅ Working booking system on your hosting
  • ✅ Admin dashboard with CSV export
  • ✅ Operations guide and role setup
  • ✅ Gateway-ready payment interface

Frequently Asked Questions

Can customers book on a phone in under three minutes?

That is the target we design to. The booking flow is mobile-first: the customer selects a date, picks an available slot, completes a short form and reaches a confirmation page — typically in three steps. We test the full flow on real mobile devices before launch to confirm the experience is fast and straightforward.

How do you prevent double bookings?

Slots are held in the database the moment a booking is initiated and confirmed or released depending on whether the customer completes the flow. Only one booking can occupy a slot at a time. The admin dashboard shows live slot availability, and the customer-facing calendar only displays genuinely free slots.

Can I start with manual payments and add a gateway later?

Yes. We build a manual payment mode first — bank transfer with receipt upload and admin confirmation. The payment interface is designed to be provider-agnostic, so adding a card or wallet gateway later is a configuration change rather than a rebuild. No card numbers are stored on our systems at any point.

Related Services

Website Design & Development

Build the site the booking system lives on — mobile-first and accessible.

 Analytics & Tracking Setup

Track booking conversions and measure which channels drive appointments.

 Website Maintenance & Monitoring

Uptime alerts and monthly checks so the booking system stays live.

Let Customers Book Without Calling You

Contact us to describe your current booking flow and we will outline a system design and scope within one business day.

Discuss a Booking System Ask a Question